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Frequently Asked Questions

Find all the answers to your frequently asked questions here. Learn more about ENROUSH organic tampons, pads, liners, discounts, delivery options, and subscription services.
Liners
Why should I choose ENROUSH liners?

Flexible Protection: Ideal for daily use, lighter days, spotting, or as extra protection on heavier days.
Premium Materials: Made with a 100% GOTS Certified Organic Cotton top layer and a natural plant-based core.
Gentle and Hypoallergenic: Dermatologist-tested, safe for sensitive skin.
Dependable Protection: Provides added security when paired with internal protection on heavier days.
Long-Lasting Freshness: Keeps you feeling fresh and dry from sweat, discharge, or spotting.
Comfortable Fit: Ultra-thin and discreet for all-day comfort and confidence.

What materials are used in ENROUSH liners?

ENROUSH liners are made entirely from natural materials. The top layer consists of 100% GOTS Certified Organic Cotton, while the absorbent core uses chlorine-free natural wood pulp. The back sheet is made of bio-based polyethylene, and the adhesives are non-toxic and biodegradable. Even the individual wrapping is crafted from biodegradable PE, packaged in carton boxes. Our process guarantees that no chemicals or hidden ingredients are used.

What materials are used for ENROUSH panty liners with individual packaging?

We prioritize transparency in our liners and packaging materials:

Back sheet: Bio-based polyethylene for leak-proof protection.
Adhesive: Non-toxic and individually applied.
Wrapping: Made from bio-based polyethylene.
Box: Composed of carton material.

Are ENROUSH liners suitable for sensitive skin?

Yes, ENROUSH cotton pads are:
Hypoallergenic and pH balanced: Ideal for those with sensitive skin.
Natural and organic: Providing a safe and gentle period experience.
Dermatologist and gynecologist-approved: Backed by health professionals for both safety and efficacy.

Do ENROUSH liners come with wings?

ENROUSH liners do not include wings, as they are designed with a body-fit shape. This ensures excellent absorbency and a secure fit during active moments.

How often should I replace my liner?

We recommend changing your liner at least twice a day, or more frequently if it becomes damp.

What are the dimensions of ENROUSH liners?

ENROUSH liners are designed in a standard size with medium absorbency. Their ultra-thin design adjusts comfortably to your body for a discreet and comfortable experience.

How do I use a liner correctly?

Begin by washing your hands before handling any product intended to come into contact with your vulva. Next, remove the individual packaging and peel the protective foil from the liner’s back. Place the liner on your underwear, adhesive side down. After use, dispose of the liner and its wrapper properly in a trash bin. To prevent possible allergic reactions, we recommend changing your liner twice a day, or more frequently if it becomes damp.

Where are ENROUSH liners produced?

Our liners are produced in Spain following the highest quality standards. Our production facilities are ISO 9001 certified, and our plants hold BRC certifications for safety and design.

Menstrual patches
How does the thermal therapy in ENROUSH patches work?

Heat therapy improves blood flow to muscles in the affected area, reducing discomfort. ENROUSH thermal patches deliver soothing heat for up to 8 hours, promoting relief.

Can I use the thermal patch even when I’m not on my period?

Yes! ENROUSH thermal patches provide relief for premenstrual symptoms, ovulation discomfort, and even muscle aches in areas such as the shoulders, neck, and lower back.

Can I reheat a used ENROUSH patch?

No, once the patch has been activated and its heat has dissipated, it cannot be reheated. Attempting to reheat it in a microwave may cause an explosion. Please dispose of the patch after use.

Can I apply the patch directly to my skin?

We advise against direct skin contact with the patch to avoid burns. ENROUSH patches provide enough heat to be effective when worn under clothing, ensuring comfort and safety.

Is it safe to use a damaged ENROUSH patch?

If the patch is damaged or broken, it should not be used. Dispose of it properly. If the contents come into contact with your skin or eyes, rinse with water and seek medical assistance if necessary.

Intimate Gel
Is the ENROUSH intimate gel safe for sensitive skin?

Yes, the intimate gel is formulated to be suitable for all skin types, including sensitive skin. Its natural ingredients help maintain pH balance, reducing the likelihood of irritation or allergic reactions.

What makes ENROUSH intimate gel different from others?

It’s essential to choose products that don’t disrupt the natural pH of your intimate area. Many standard hygiene products contain chemicals that may be harmful. ENROUSH intimate gel, developed in collaboration with dermatologists and gynecologists, offers a safe, natural alternative with 95% natural ingredients. If you don’t need an intimate wash, you can skip it!

Can the intimate gel help with odor from secretions?

Vaginal secretions naturally have an acidic odor. However, if you detect a significant change in scent, it’s important to consult a gynecologist. The ENROUSH intimate gel is not designed to mask or cover odors from secretions.

Can I use the intimate gel during my period?

Yes, you can! Simply use lukewarm water and the ENROUSH intimate gel, which is gentle and natural. This ensures your vulva remains balanced without disrupting its natural ecosystem.

Should I insert the gel inside my vagina?

No, the vagina naturally cleans itself. Inserting gel or performing vaginal douching can disrupt the natural bacterial balance. ENROUSH intimate gel is formulated to clean the vulva and surrounding areas gently.

How often can I use the intimate gel daily?

ENROUSH intimate gel is safe for daily use, ideally once per day. It is an excellent addition to your hygiene routine, but overuse can lead to dryness or irritation.

Can I use the intimate gel on my entire body?

Yes, ENROUSH intimate gel can be used all over the body. With 95% natural ingredients, it is safe for sensitive areas, including the vulva.

How are the vulva, vagina, and urinary tract connected in health?

Maintaining the health of the vulva can contribute to overall vaginal and urinary tract health. A balanced pH is key, and ENROUSH intimate gel is formulated to provide a gentle cleanse without disrupting this balance.

Subscription
What is an ENROUSH subscription?

An ENROUSH subscription offers a convenient way to manage your period care. Customize your personalized box with tampons, pads, and liners, and have them delivered to your door regularly. The process is simple:
1. Choose your products from the Subscription Page or product pages.
2. Customize based on your flow, selecting quantities and delivery frequency.
3. Adjust as needed. Pause or change your subscription anytime with no extra cost.
You can review your order and payment details for full transparency before checkout.

What products can I subscribe to?

You can subscribe to the ENROUSH liners, pads, tampons, and personalized period kits to ensure you are always prepared!

Can I skip a month?

Yes! You can skip a month, cancel, or pause your subscription at any time. You’re always in control.

How can I update or change my subscription?

Updating your subscription is easy. Log into your account to adjust the products in your personalized box or update your billing and shipping information.

Orders, Payments & Delivery
Can I buy ENROUSH products in a physical store?

Currently, ENROUSH products are available exclusively online. However, we are working towards expanding our reach and making our products accessible in retail stores throughout Finland soon.

What payment methods do you support?

We accept payments via Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal and Mobile Pay. on our website.

Is it possible to update my payment method?

Yes, you can update your payment method by visiting the "Manage subscription" section in your account.

How do you manage deliveries?

We offer delivery through postal or courier services, depending on your location. During checkout, you will see the available delivery options and can select the one that best suits your needs.

What are the delivery charges?

Delivery fees depend on your country, but we strive to keep shipping costs affordable to make our products accessible to everyone.

What if I mistakenly provided the wrong address?

No problem! Simply send an email to contact@enroush.fi with your order number and the correct address, and we will ensure your order gets to the right place.

How can I change or cancel my order?

You can modify or cancel your order by going to the "My Account" section where you can view your order history. Changes or cancellations can be made up to 15 days before the scheduled shipping date without any fees.

What should I do if my order didn’t arrive or came damaged?

If there’s an issue with your ENROUSH order, please reach out to us at contact@enroush.fi with your order number and a description of the problem. We’ll work to resolve the issue for you.

Can I return or exchange ENROUSH products?

While we’re confident in our products, we understand that returns may be necessary. We can accept returns or exchanges if the packaging remains sealed. Due to the personal nature of our items, opened packages cannot be returned.

How do I apply a discount code?

To use a discount code, enter it in the designated field in your shopping cart, just below the order summary. The final total, including discounts, shipping, and taxes, will be calculated at checkout based on the code you enter.

Where do you deliver?

We currently deliver to Finland, Netherlands, Romania and the United Arab Emirates, and are planning to expand our service to additional areas very soon. Subscribe to our newsletter to be the first to hear when we start shipping to your region!

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package’s progress.

Is my personal information safe?

We take your privacy seriously. Our security measures are designed to protect your personal information, and we will never share your data with third parties.

Can I resell ENROUSH products?

ENROUSH products are sold through authorized distributors who meet legal and logistical requirements. Reselling our products without authorization is not allowed and could result in legal action.

Free Period Care
What is the ENROUSH FREE PERIOD CARE program?

The ENROUSH FREE PERIOD CARE program gives you the opportunity to receive free products by referring friends. To participate, create an account on enroush.fi and get your personalized referral link from the widget at the bottom right of the website. Help us spread the word about ethical and eco-friendly period care!

How can I share my referral link?

You can share your referral link by adding it to your social media profiles or by sending it through email or messaging apps. Encourage your friends to switch to natural, healthy period care.

What rewards can I earn through the ENROUSH FREE PERIOD CARE program?

When your friends purchase using your referral link, you’ll earn rewards. For every 3 friends who make a purchase, you’ll receive 1 box of your choice. Get 3 boxes for 6 friends, and a year’s supply for 12 friends. Thanks for supporting our mission!

What do my friends get from the ENROUSH FREE PERIOD CARE program?

Your friends will receive a 10% discount on their first order when they use your referral link. They’ll benefit from high-quality products and savings while you earn rewards.

Can I share my referral link on social media?

Absolutely! You can add your referral link to your social media bio, posts, or send it privately to friends. It’s a great way to encourage others to choose healthier period care products.

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